3.1 Genuine concerns on any serious wrongdoing within or by the Group may be raised in writing to the Audit Committee through [email protected].
3.2 All concerns raised will be independently reviewed by the Audit Committee and all information provided will be kept strictly confidential, except as necessary and appropriate to conduct any relevant investigation(s). Where a police report is required to be made, the identity of the reporting individual and the information provided by that individual may have to be revealed in the investigation process.
3.3 Reports should be made as soon as practicable, and include, in as much detail as possible, the identity and particulars of the parties involved, background, history of events, relationship or interest and any other relevant information or documentation that would assist in the investigation. Concerns or information provided anonymously will be given due consideration by the Group. However, an individual is encouraged to identify himself or herself and provide relevant contact details, in case further clarification or information is required.
3.4 As soon as reasonably practicable and to the extent legally permissible, the Company will, as it considers appropriate, write to the individual who has reported the incident in good faith:-
(i) acknowledging that the concern has been received;
(ii) requesting for further information from that individual;
(iii) informing the individual whether an investigation will take place, and if not, the reason for not proceeding further; and/or
(iv) advising the status or outcome of the investigation, if any.
3.5 Where appropriate and depending on the gravity of the matter, the Audit Committee will independently review the concern and may:
(i) lead the investigation internally;
(ii) consult with the CEO, Company Secretary, senior management, internal auditors, external auditor and legal advisers;
(iii) direct the complaint to the best department or persons to address the concern;
(iv) refer to the police;
(v) resolve by agreed action without the need for investigation; and/or
(vi) convene an independent enquiry.
3.6 The Company reserves the right to refer any concerns or complaints to the relevant external authorities and/or take any appropriate internal disciplinary actions or measures.